Terms & Condition

Last Updated: October 11, 2024

Welcome to containerwaylogisticsltd.com (the “Website”). These Terms & Conditions (“Terms”) govern your access to and use of the Website and the logistics, freight, and transportation services (“Services”) provided by Container Way Logistics Ltd. (“we,” “us,” or “our”).

By accessing our Website or booking our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Website or Services.

1. Company Information

• Company Name: Container Way Logistics Ltd.

• Address: 6863 171 AVE NW, Edmonton, Alberta, T5Z 0W2, Canada

• Phone: +1 289 505 2258

• Email: [email protected]

• Website: containerwaylogisticsltd.com

2. Definitions

• “Customer,” “you,” or “your” refers to any individual or entity accessing the Website or booking Services.

• “Shipment” refers to any goods, cargo, or freight transported by us.

• “Bill of Lading (BOL)” refers to the document issued by the carrier acknowledging receipt of cargo for shipment.

• “Carrier” refers to Container Way Logistics Ltd. and any third-party transportation providers engaged by us.

3. Use of the Website

By using this Website, you agree to:

• Provide accurate, current, and complete information when requesting quotes or booking Services.

• Use the Website only for lawful purposes and in accordance with these Terms.

• Not engage in any activity that interferes with or disrupts the Website’s functionality.

• Not attempt to gain unauthorized access to any part of the Website or its systems.

We reserve the right to suspend or terminate access to the Website for any violation of these Terms.

4. Booking and Quotes

• Quotes: All quotes provided are estimates based on the information supplied by the Customer. Quotes are valid for 7 days unless otherwise stated and are subject to change based on actual weight, dimensions, fuel surcharges, and market conditions.

• Confirmation: A booking is confirmed only upon receipt of a written confirmation and any required deposit or prepayment.

• Accuracy of Information: The Customer is responsible for providing accurate shipment details, including weight, dimensions, nature of goods, and destination. Incorrect information may result in additional charges or cancellation of the shipment.

5. Customer Responsibilities

The Customer agrees to:

• Ensure all shipments are properly packaged, labeled, and prepared for transportation.

• Provide all necessary documentation, including customs declarations, permits, and licenses.

• Comply with all applicable federal, provincial, and international laws and regulations, including those related to prohibited and restricted goods.

• Ensure that the consignee is available to receive the shipment at the scheduled delivery time.

6. Prohibited and Restricted Goods

The following items are strictly prohibited from shipment unless explicitly authorized in writing:

• Illegal drugs, narcotics, and controlled substances.

• Firearms, ammunition, and explosives.

• Hazardous materials (unless properly declared and compliant with TDG/IMDG regulations).

• Live animals (unless special arrangements are made).

• Counterfeit goods, stolen property, and contraband.

• Any items prohibited by Canadian or international law.

We reserve the right to refuse, hold, or dispose of any prohibited items at the Customer’s expense.

7. Shipping, Delivery, and Risk of Loss

• Shipping & Delivery: Shipping and delivery terms are governed by our Shipping & Delivery Policy, which is incorporated into these Terms by reference.

• Risk of Loss: Risk of loss or damage to the Shipment passes to the Customer or consignee upon delivery, unless otherwise agreed in writing.

• Liability Limits: Unless additional cargo insurance is purchased, our liability for loss or damage is limited to the terms set forth in the Bill of Lading and applicable law (typically limited to $2.00 per pound per article).

8. Refunds and Cancellations

All refunds and cancellations are governed by our Refund & Cancellation Policy, which is incorporated into these Terms by reference.

9. Payment Terms

• Invoicing: Invoices are issued upon booking confirmation or delivery, as applicable.

• Payment Due: Payment is due within 15 days of the invoice date unless otherwise agreed in writing.

• Late Payments: A late fee of 1.5% per month (or the maximum permitted by law) may be applied to overdue balances.

• Chargebacks: Customers agree to contact us directly to resolve billing disputes before initiating a chargeback with their financial institution.

10. Insurance

• Basic carrier liability is included with all shipments as required by law.

• Additional Cargo Insurance: Customers may purchase additional cargo insurance to cover the full value of their goods. Please contact [email protected] for a quote prior to shipment.

11. Limitation of Liability

To the maximum extent permitted by law, Container Way Logistics Ltd. shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages.

• Loss of profit, revenue, or business opportunities.

• Delays caused by events beyond our control (see Section 12).

• Damage resulting from improper packaging by the Customer.

• Loss or damage to prohibited or undeclared items.

Our total liability for any claim shall not exceed the lesser of the declared value of the shipment or the liability limit set forth in the Bill of Lading.

12. Force Majeure

We shall not be held liable for any failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to:

• Natural disasters, severe weather, and road closures.

• Customs delays and government actions.

• Labor strikes, riots, and civil unrest.

• Pandemics, epidemics, and public health emergencies.

• Mechanical breakdowns or supply chain disruptions.

13. Indemnification

You agree to indemnify, defend, and hold harmless Container Way Logistics Ltd. , its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your violation of these Terms.

• Your violation of any applicable law or regulation.

• Your shipment of prohibited or restricted goods.

• Any inaccurate information provided by you.

14. Intellectual Property

All content on this Website, including text, graphics, logos, and images, is the property of Container Way Logistics Ltd. and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent.

15. Privacy

Your use of the Website and Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Services, you consent to our data practices as described in the Privacy Policy.

16. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of any third-party websites. Accessing such links is at your own risk.

17. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of Alberta, Canada, and the federal laws of Canada applicable therein. Any disputes arising from these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Alberta, Canada.

18. Dispute Resolution

In the event of a dispute, both parties agree to first attempt to resolve the matter amicably through good-faith negotiations. If a resolution cannot be reached, the dispute may be submitted to mediation or binding arbitration in Edmonton, Alberta, as agreed by both parties.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

20. Entire Agreement

These Terms, together with our Shipping & Delivery Policy, Refund & Cancellation Policy, and Privacy Policy, constitute the entire agreement between you and Container Way Logistics Ltd. regarding the use of our Website and Services.

21. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to containerwaylogisticsltd.com. Your continued use of the Website or Services after any changes constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.

22. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at:

Container Way Logistics Ltd.
6863 171 AVE NW, Edmonton, Alberta, T5Z 0W2
Phone: +1 289 505 2258
Email: [email protected]
Website: containerwaylogisticsltd.com